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task

3. Conversation Settings

Case 2: Customer Support

PreviousCase 1: Appointment Setter NextCase 3: Custom Instructions

Last updated 8 months ago

If the selected task type is "Customer Support," here is how to configure the settings:

Funnel Context: Describe the type of support the AI should provide, using the text area to provide additional details that can refine the AI's responses.
Response Length: As in the previous case, this setting defines the average length of the AI's responses.