3. Conversation Settings

Before proceeding with the specifics for various cases, it is necessary to access the "Conversation Settings" section of Bookli and set up the general configurations:

• Selecting the Assistant Profile: Choose the assistant that will handle the conversations. Ensure that the selected profile is adequately trained for the type of task it will perform.

• Defining the Type of Task: Set the type of task you want to assign. The available options are:

  • Appointment Setting

  • Customer Support

  • Custom Prompting

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